Return Policy

Returns for standard stocked items

Items that are not custom ordered can be returned. They must be in NEW condition and able to be sold as NEW.

Return Windows

How return credits are handled

1

Items returned in the first 30 days

Items returned in the first 30 days from date on the Invoice , will be credited to the card payment , less the cost of outgoing shipping and up to 15% restocking charge.

2

Items returned after 30 days

Items returned after the 30 days will receive credit to be used in future orders , less the outgoing shipping cost.

Shipping cost to return

All return shipping cost is to be paid by Customer.

Shipping errors by NRE

We will send you a Label to return the package.

NRE must be notified of the error within 15 days of the delivery date.

Custom orders

Custom orders can not be returned.

Translation missing: en.general.search.loading

Flexible Financing Available

Get the restaurant equipment you need now and pay over time through Approve Payments.

Apply for Financing